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  4. How to Request Certificates / Transcripts

How to Request Certificates / Transcripts

Certificate issuing services temporarily suspended during the New Year holidays

The Student Office’s certificate issuing services will be temporarily suspended from December 25, 2025 (Thu) to January 5, 2026 (Mon).
Please see below for details. Inquiries received during this period will be answered on or after January 6 (Tue.), 2026. We apologize for any inconvenience this may cause and thank you in advance for your cooperation.

1. Usage Suspension Period
＜Automatic Certificate Dispensers on the first floor of Building A and in the APU Library＞
Usage suspended from 18:00 on Wednesday, December 24, 2025 until 9:00 on Wednesday, January 7, 2026.

2. The following chart shows the dates certificates will be available for pick-up at the Student Office counter and the mailing date for those who applied via the certificate issuing service and who chose to have the certificate mailed directly to them.

Application date Counter pick-up/mailing date
Monday, Dec 22
(Received by 16:30)		 Wednesday, Dec 24, 2025
Tuesday, Dec 23 ～ Wednesday, Dec 24
(Received by 16:30)		 Thursday, Jan 8, 2026
Thursday, Dec 25 ～ Monday, Jan 5, 2026 Friday, Jan 9, 2026

*Please note that certain types of certificates may require additional processing time.
*From January 6, 2026 (Tue), certificates will be available for pick-up at the counter or sent by mail 2–3 days after the application (excluding office closure days).

3. Certificate Issuing Service at Convenience Stores
The certificate issuance service at convenience stores will also be temporarily suspended from December 30, 2025 (Tue) to January 6, 2026 (Tue).
However, former students must first apply for and obtain approval to use this service. Please note that applications submitted after 4:30 PM on December 24, 2025 (Wed.), will not be processed until after 9:00 AM on January 7, 2026 (Wed.). If you need to use the service urgently, please ensure your application is submitted and approved before the New Year holidays.

4. Student Discount Certificates
Student Discount Certificates can only be obtained via Automatic Certificate Dispensers. Be sure to print out the Student Discount Certificates before the New Year holidays if you intend to use it.

Notices

There are no announcements at this time.

  • We would appreciate it if you would send us an email in order for us to better understand the exact nature of your inquiry. Please check here for frequently asked questions.
  • It is now possible for currently enrolled international students to issue a tuition payment receipt for their 2nd semester at APU onward. (Not possible for the first semester at APU.) Receipts may be issued for tuition paid after the 2020 Spring Semester. Click here for details.
  • Certificate issuing service at convenience stores
    APU’s certificate issuing service makes it possible to print APU certificates at convenience stores in Japan or receive them by mail.
  • It is possible to issue your Transcript of Academic Record that shows your grades up to the last semester (not the most recent one) from the date grades are released up to the start of the next semester. It will not be possible to issue an updated Transcript of Academic Record that has your grades from the most recent semester on it until the new semester begins.
  • Students who are in their 9th semester or above must renew their student ID card every semester. You cannot use the Automatic Certificate Dispenser to issue certificates if your student ID card has expired.

Current Students

Former students
(graduated/completed, withdrew, registry removed, former exchange students)

Education Verification Requests

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