Student Life

How to Request Certificates / Transcripts

Notices

  • We would appreciate it if you would send us an email in order for us to better understand the exact nature of your inquiry. Please check here for frequently asked questions.
  • Certificate issuing service at convenience stores
    APU’s certificate issuing service makes it possible to print APU certificates at convenience stores in Japan or receive them by mail.
  • It is possible to issue your Transcript of Academic Record that shows your grades up to the last semester (not the most recent one) from the date grades are released up to the start of the next semester. It will not be possible to issue an updated Transcript of Academic Record that has your grades from the most recent semester on it until the new semester begins.
  • Students who are in their 9th semester or above must renew their student ID card every semester. You cannot use the Automatic Certificate Dispenser to issue certificates if your student ID card has expired.

Certificate issuing services temporarily suspended during the Summer Break

The Student Office’s certificate issuing services will be temporarily suspended from August 8, 2026 (Saturday) to August 17, 2026 (Monday).
Please see below for details. Inquiries received during this period will be answered on or after August 18 (Tuesday).
We apologize for any inconvenience this may cause and thank you in advance for your cooperation.

1. Usage Suspension Period

<Automatic Certificate Dispenser in Building A, 1st floor>

Usage suspended from 18:00 on Friday, August 7, 2026 until 8:45 on Tuesday, August 18, 2026.

<Automatic Certificate Dispenser in the APU Library>

Usage suspended from 18:00 on Friday, August 7, 2026 until 10:00 on Tuesday, August 18, 2026.

2. The following chart shows the dates certificates will be available for pick-up at the Student Office counter and the mailing date for those who applied via the certificate issuing service and who chose to have the certificate mailed directly to them.

Application date Counter pick-up/mailing date
Thursday, August 6, 2026 - Monday, August 17, 2026 To be mailed in order of receipt from
Friday, August 21, 2026
  • * Scholarship Certificates and Certificate of Payment will require more time than usual to be issued.
  • * Certificates that are applied for after Tuesday, August 18, 2026 will be available for pick-up at the Student Office counter or mailed via post three or four business days after the application has been submitted. (Excluding days when the office is closed.) Please be aware it may take more time depending on the type of certificate.

3. Certificate Issuing Service at Convenience Stores

The certificate issuing service at convenience stores will be available throughout the summer break. Apply online to print out certificates using the multifunction copy machine at convenience stores.
Former students must apply to use the certificate issuing service for the first time.
Applications to use the certificate issuing service that are submitted after 16:30 on August 7 (Friday) will not be approved until sometime after 9:00 on August 18 (Tuesday). Please apply to use the service as soon as possible if you are in a hurry.

4. Student Discount Certificates

Student Discount Certificates can only be obtained via Automatic Certificate Dispensers. Be sure to print out the Student Discount Certificates before Automatic Certificate Dispenser use is temporarily suspended if you intend to use a Student Discount Certificate during summer break.

Students graduating in September 2026

Graduating students will receive a free copy of their Certificate of Graduation/Completion and Transcripts of Academic Record in both Japanese and English at the graduation ceremony on Friday, Sep18, 2026.

  • Students attending the in-person ceremony → Certificates will be distributed at the ceremony along with your diploma.
  • Students not attending the in-person ceremony → Apply to have your certificates and diploma mailed to you.

*Please note that you will be charged postage.
*Refer to the Receiving Your Diploma after Graduation below for details.

♦ Students who need more than two copies of their Certificate of Graduation/Completion and/or transcript (Application for additional certificates):

【Notice】
As September 21 (Mon) through September 23 (Wed) falls during the Silver Week holiday period, we will be unable to provide document delivery by mail or in-person pickup services. Thus, if you are in urgent need of additional certificates, we strongly recommend submitting your application for additional certificates by September 4 (Fri) to ensure that they can be collected at the ceremony on September 18 (Fri). Applications will only be accepted by email. Please note that applications will not be accepted by phone or at the Student Office counter.

*Applicants will be charged 300 yen for each additional certificate requested in addition to postage.
*Please note that any additional certificates will NOT be sent together with the diploma for those who did not attend the graduation ceremony in person.

Follow the instructions below to apply for additional copies.

①New Graduates: Email the “Certificate Request Form (Additional)” and copy of an ID to verify your identity.
Email Address: shoumei@apu.ac.jp
*Please title your email as “Application for Additional Certificates.”

②Pay via “e-apply”(external third-party website)
E-apply Payment Site: Select Apply Online → Certificates → Former Students (Regular) →
Graduated / Completion of studies → Select the total number of documents you need → Select your preferred delivery method
*Example: Request for one copy of a Certificate of Graduation and one copy of a Transcript of Academic Record sent by domestic
mail: E-apply screen image

If you wish to pay with a certificate stamp, please buy a certificate stamp for the amount you need from the automatic certificate dispenser and submit it at the Student Office counter. Please be sure to present the "Certificate Request Form (Additional)" with the certificate stamp.

<Additional Certificate Request Period and Method of Receipt>

Application Deadlines Method of Receipt
Applications received by Friday, September 4 (4:30 pm) *Receive at Graduation Ceremony: to be received at the graduation ceremony (Friday, Sept. 18)
*Receive by mail: Certificates will be posted after the graduation ceremony (after Thursday, Sept. 24).
*Additional certificates will NOT be mailed separately (not in the same envelope as the diploma).
*Receive at Student Office counter: Certificates to be received from Thursday, Sept. 24.
*Certificates cannot be received at the Student Office on the day of ceremony.
Applications received during Sept. 5 (Sat) ~Sept. 17(Thurs) 4:30 pm *Receive by mail: Certificates will be posted from Thursday, Sept.24.
*Receive at Student Office counter: Certificates to be received from Thursday, Sept. 24.
From Sept. 21 (Mon) pm Please click here to apply.

♦ Changes to your name on the diploma

*Please consult with the Student Office by August 27, 2026. (Office closes at 4:30 pm.)
We will not be able to accommodate name change requests after this date.
Inquiries: apustu1@apu.ac.jp

FAQ

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